Courses & Registration

To enroll, please scroll down to the course and click on the enroll button. If no button is present that means either the course isn’t offered yet or that the course is filled to maximum capacity. If you would prefer to register by paper registration, please click here.

   Course 1: Introduction to Gentleness

This course is a two day introduction into the basics of Gentle Teaching and is taught by Tracy Mauk, Gentle Teaching Educators with assistance from members of the Heart of America GT1 Mentoring Network.  Gentle Teaching is based on a psychology of human interdependence. During the interactive training caregivers are asked to look at themselves and their spirit of gentleness. The training exercises assist the caregiver in identifying ways to express warmth and unconditional love toward the people in their lives, especially those supported who are the most disenfranchised from family and community life.  Outcomes of this training are an understanding of and ability to teach others to feel safe, loved, loving and engaged through their own presence, words, touch and eyes; and to understand the concepts of community, companionship and connectedness.

  • Two days – six hours each day

  • Attendance at both days of training is required for certification of participation

  • All sessions are held 9:00 AM – 3:00 PM.


  • $11 - For Jackson County providers and residents.

  • $37 - For non-Jackson County participants.

Enrollment: 25 max

   Medication Aide

All Medication Aide seminars are three (3) days.

Individuals successfully completing this 20-hour course and accompanying examination will be certified as a Medication Aide through Department of Mental Health.

Participants must attend the full three-day course. The course will be taught from the 1993 Level I Medication Aide Guide.

Fee: $85 (see below)

Enrollment: 12 max

HEY, JACKSON COUNTY ATTENDEES!   Use promo code MEDAIDEJACK to get your class for $59!
MEDICATION STUDENTS PLEASE NOTE:   We are no longer able to provide copies of lost or missing Medication Administration Certificates to individuals or agencies. Students are responsible for keeping track of their own Medication Administration Certificate upon issuance by MALA. If yours becomes misplaced or lost, duplicate copies are available from MALA – (573) 635-8750 – at a cost of $12 each.

   Medication Update

This course is designed for individuals needing to renew their certification as a Medication Aide. (The Department of Mental Health requires an update every 2 years.) To register for this course, students must forward a copy of their Level I Medication Aide certificate with the registration form.

  • 4-hour training

Fee: $48 (see below)

Enrollment: 15 max

HEY, JACKSON COUNTY ATTENDEES!   Use promo code UPDATEJACKCO to get your class for $27!
IMPORTANT:   Copy of the original Level 1 Medication Aide certificate or verification letter is required by the Missouri Department of Mental Health. Please email to or fax to 1-855-541-0203. This information MUST be received at time of registration.

   Adult First Aid / CPR / AED Training

Learn basic life support skills. Individuals successfully completing this course and examination will be certified in FIRST AID/CPR/AED through the American Red Cross for a two-year period. (Participants should be aware that some work sites, as well as the Red Cross, require yearly renewal.) 

  • 5-hour course 

  • Individuals successfully completing this course and examination will be certified in CPR through the American Red Cross for a two-year period

Fee: $60

Enrollment: 10 max

   Bloodborne Pathogens

A must for every employee! The instructor will provide an overview of bloodborne pathogens and infection control. Students will learn about Hepatitis A, B and C, as well as HIV and AIDS transmission. The class will review safe health practices and cleanup procedures.

  • 1.5-hour course 

Fee: $18

   Trauma-Informed Training

This course is perfect for provider agency managers, supervisors, direct support professionals and support coordinators. The objective of this training is to provide participants with a clear understanding of the definition of trauma as it relates to the individuals we support as well as tips and tools to help support those who have experienced trauma and possibly prevent further trauma. This training is very interactive and discussion is encouraged through questions and real life examples.

  • 3-hour course

Fee: $11

Courses Offered by Arrangement Only

   Person-Centered Thinking

Develop skills in person centered thinking.

  • Understand plans that support choice while addressing issues of health and safety.

  • Practice the processes and structures of quality planning.

All sessions are held 9:00 AM – 12:00 PM.

Enrollment: 12 max

   Tips & Techniques for Assisting Individuals with Personal Hygiene & Care

Great class for direct-care staff! The instructor will provide information on assisting persons with developmental disabilities with daily living skills. This interactive class will address feeding, lifting, bathing and grooming, toileting, universal precautions as well as privacy and respect.

Instructor: Lisa Bara, RN (A minimum of 4 persons is needed to schedule this training and the maximum enrollment is 15.)

   Infant/Child CPR

Learn basic life support skills. This training focuses on CPR for children ages 0 – 8. Individuals successfully completing this 4-hour course and oral examination will be certified in CPR through the American Heart Association for a two-year period.

Participants should be aware that some work sites, as well as the American Red Cross, require yearly renewal.

Enrollment: 10 max