Job Openings

Director of Targeted Case Management Services

As a recognized leader of intellectual and developmental disability services and programs in Jackson County and Missouri, eitas provides and funds a diverse range of services for persons supported to increase opportunities and inclusion for them in all aspects of our communities.

Reporting to the Executive Director, the Director of Targeted Case Management Services will join a team of dynamic, innovative, and dedicated IDD professionals that are committed to going above and beyond. This position supervises Targeted Case Management services and related activities of the Support Coordination Department.  Support Coordination is a large and complex department with eight (8) subordinate supervisors and 65 staff that serve 2,000 TCM clients. The Director leads and oversees these areas through recruitment, development and retention of high-caliber team members; collaborates with staff, administration and other departments to identify and communicate opportunities to improve services, processes and outcomes in a fiscally-responsible manner; improves efficiency and effectiveness of the delivery of services; identifies and achieves optimal targeted financial outcomes via all Case Management processes through the collection, analysis and reporting of quantitative and qualitative data as it relates to utilization management and support coordination activities; makes data-driven decisions and implements performance improvement strategies; assures compliance with all local, state and federal regulatory standards.

Must have a passionate commitment to serving this population and to the mission and values of eitas.

Essential Job Functions

  • Work cooperatively with the Executive Director, members of the Management Team, and subordinate supervisors in meeting the mission and vision of eitas and the Board of Directors.

  • Assist the Executive Director and Director of Administrative Services in development of the annual Community Services budget.

  • Provide positive leadership to subordinate supervisors and staff; promote teamwork; achieve program, financial, organizational and service goals.

  • Provide positive leadership to subordinate supervisors and staff; promote teamwork; achieve program, financial, organizational and service goals.

  • Work collaboratively with the Director of Organizational Development in the areas of staff training, quality assurance, and program development.

  • Insure that all services provided or funded are in compliance with requirements established by eitas or regulatory entities.

  • Participate in quality improvement, risk management, and utilization management activities as required.

  • Work cooperatively with the Executive Director on budgeting and financial issues, productivity, billing, grant management, HR matters, staff training, public relations and service issues.

  • Interact with State, regional and local DD and social services organizations as needed.

  • Provide comprehensive reports and monitoring of information and data concerning all department activities.

  • Insure that all department staff achieves eitas’ established productivity and efficiency goals.

  • Assist and ensure that subordinate supervisors develop, refine and review policies and procedures related to all activities of their programs.

  • Serve as a member of the Management Team and other committees, task forces and work groups as assigned. 

Minimum Qualifications

A Bachelor’s degree in social work, special education, human services, psychology or related field or equivalent. A Master’s degree is preferred. Five (5) years of direct experience working in the developmental disability field with at least three (3) years of demonstrated progressive developmental disability supervisory experience. Experience in direct provision and supervision of targeted case management services is required. Demonstrated knowledge and experience in HCBS, Person-Centered Planning and LifeCourse. To perform this job successfully, an individual must be able to perform each essential job function, requirements and responsibilities in a satisfactory fashion. The requirements listed below are representative of the knowledge, skill and/or ability required for this job.

We are a progressive, county-based, $28 million organization in existence for 42 years. We provide funding for providers in a variety of services and provide direct services in TCM and transportation. For more information, please visit our website at

The salary range for this position is $74,000 to $111,000 with excellent benefits and an incredible work environment. Some relocation expenses may be covered.

We offer competitive salaries, great company-paid benefits and an excellent working environment. Salary will be based on experience. Please submit resume with cover letter and salary history to (please list job title in subject line of your email) or mail ATTN: HUMAN RESOURCES, 8511 Hillcrest Rd., Kansas City, MO 64138.

APPLICATION DEADLINE: 4:30 p.m., March 22, 2019

Support Coordinators

We are seeking Support Coordinators to provide targeted case management services, within a person-centered support and planning framework, for persons with developmental disabilities. For a caseload of approximately 40 people, under the TCM program, support coordinators are responsible for ensuring that individuals receiving supports have access to and receive services that meet their needs. This position will be also responsible for monitoring the effectiveness of the services and supports being given.

Support Coordinators will possess core competencies such as disability values and knowledge to understand and articulate the philosophies and  practices related to support individuals with disabilities; self awareness to recognize and respond to any personal or professional values or behavior that may interfere with the ability to provide supports in an ethical, unbiased, and culturally competent manner; professionalism to develop and utilize personal and professional skills in a responsible and responsive manner; and engagement to maintain a relationship with the individual and their team.

The position requires one of the following qualifications: a registered nurse license or a Bachelor’s degree from an accredited college or university.

We offer competitive salaries, excellent company-paid benefits and a person-centered work environment. Salary will be based on experience.

Qualified applicants must email a resume, with cover letter and salary history to (please list the job title in the subject line of your email for proper routing). Or mail ATTN: HUMAN RESOURCES, 8511 Hillcrest Rd., Kansas City, MO 64138. NO PHONE CALLS PLEASE.



We are currently seeking experienced full-time Drivers to transport adults with developmental disabilities. Hours are similar to school bus drivers (split-shift days), but we run YEAR- ROUND!

Qualified applicants must have:

  • HS Diploma or GED;

  • CDL;

  • good driving record;

  • and previous commercial driving experience.

We offer $13.56/hr to start. Pre-employment drug & alcohol screening required.

We offer competitive salaries, excellent company-paid health and dental, pension, a great working environment and much more.

Interested? Apply in person at 8511 Hillcrest Rd., Kansas City, MO 64138.


We are an equal opportunity employer.